Privacy Policy

Effective Date: 7 May 2025

1. Introduction

Welcome to Jimmy Scrub. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website and services.
We adhere to the Protection of Personal Information Act (POPIA) of South Africa, ensuring the privacy and protection of your personal information.

2. Information We Collect

We collect personal information that you provide directly to us when you:

  • Register an account with us
  • Make a purchase or engage in transactions
  • Subscribe to our newsletter
  • Interact with customer support
  • Participate in surveys, promotions, or marketing events

The types of personal information we may collect include:

  • Personal identification information: Name, email address, phone number, billing and shipping address

  • Payment information: Credit card details or payment method information (processed by our third-party payment processor)

  • Account information: Username, password, order history, and preferences

  • Technical information: IP address, browser type, and operating system used to access our website

3. How We Use Your Information

We use your personal information to:

  • Process your orders and provide services related to your account

  • Communicate with you about your orders, products, and promotions

  • Improve and personalize your shopping experience

  • Send you marketing communications (with your consent)

  • Comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with trusted service providers, including:

  • Payment processors

  • Shipping and delivery partners

  • Email marketing services

  • Customer support providers

These third parties are obligated to maintain confidentiality and safeguard your data.

5. Security of Your Information

We take reasonable steps to protect your personal information using:

  • SSL encryption to secure data during transmission

  • Physical, technical, and administrative measures to guard against unauthorized access, alteration, or disclosure

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
To request data deletion or learn more about our data retention practices, please 

7. Your Rights Under POPIA

As a South African resident, you have rights under POPIA:

    7.1 Right to Access

You can request confirmation that we process your data and obtain information including:

  • Types of personal information collected

  • Sources of collection

  • Purpose of processing

  • Third parties your data was shared with

    7.2 Right to Correct

You may request correction of inaccurate, incomplete, or outdated information through your account or by contacting us.

    7.3 Right to Object

You may object to processing for certain purposes, such as direct marketing. If we rely on legitimate interests, we may still process your information under limited circumstances.

    7.4 Right to Deletion

You can request deletion of your data unless we are legally required to retain it.

    7.5 Right to Portability

You can request a machine-readable copy of your personal information.

    7.6 Right to Withdraw Consent

You may withdraw your consent at any time. This does not affect processing that occurred prior to the withdrawal.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your experience on our website

  • Remember your preferences

  • Provide personalized content

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

9. International Transfers

Some of our third-party service providers may operate outside South Africa. If your data is transferred internationally, we will ensure it is protected in accordance with POPIA using legally appropriate safeguards.

10. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in law, technology, or our services. When we do, we will notify you where appropriate and update the “Effective Date” at the top of this page.
Continued use of our website after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Jimmy Scrub
Email: Contact us on our form
Website: jimmyscrub.com www.jimmyscrub.com